Mobile Waitlist vs. Pagers
and Pager BuyBack
Your Customers Love Their Phones
In the US, 9 out of 10 people have a cellphone. Of those, 53% are smartphones. The most common activity: texting.
What does this have to do with the restaurant industry?
Yelp.com saw 27% of its searches come from the iPhone App.
OpenTable now seats 10% of its bookings through its mobile App.
Cellphones Change How We Wait
42% of Americans say they have used their device as a distraction when they're bored.
Customers turn to their phones to see your restaurant's hours, the reviews, the menu, and where it's located.
Cell phones are clearly the modern way to tell customers that their table is ready.
What a Mobile Wait List Means
for the Host
Personal Pager: Use the personal cell phone in the guest's pocket.
Reassure Guests: Confirmation text sent to guests when they have been entered on the waitlist.
Wait Where You Want™: Let guests wander and shop with no distance limit.
Simple and Organized: Easy to store and edit parties.
One-Touch Notification: Press to text party.
Lightning Fast: Runs on native iOS App for speed optimization.
Time Keeper: Records quoted wait, actual wait in real-time, and alerts when they get close.
Communication: Guests text back to host.
What a Mobile Wait List Means
for the Owner / Manager
Cut Costs: Stop replacing lost or stolen pagers.
Collect Consumer Data: Analyze quoted wait accuracy and walk out parties with your customized Daily Email Report.
Text Marketing: Build a text marketing list automatically.
Unrestricted Waitlist Access: Manage the waitlist from another device while monitoring the floor. Log in from home to see wait list activity.
Promote Product: Customize texts to suggest an entrée, discount a drink, provide social media links, and more.
The Bottom Line
Startup Costs for a Small Restaurant
- Pagers: $2,000
- Save $1,600 with NoWait!
Startup Costs for a Large Restaurant
- NoWait: $850
- Pagers: $6,000
- Save $5,150 with NoWait!
Assume a standard pager loss per month from theft or malfunction. This can cost an average of $80 per month, or $960 per year. With a mobile wait list service, not only does your restaurant save on startup costs, but the cost of replacing pagers is eliminated. The savings are drastic!
During the Wait
Sell guests at the moment when they are prepared to buy! Advertise dinner specials, drink selection, and social media engagement.
After the Wait
Mobile wait lists automatically build text marketing lists for future use.
Pittsburgh, PA "The place was packed, so they told us a 25 minute wait, took our cell phone number and we were free to roam. We were texted early, seated early, and when we were done, we got a thank you text! Definitely going back."
Philadelphia, PA "Like other reviewers, we also were impressed by the host's texting us when our table was ready. Would return in a minute."
Philadelphia, PA "Quite modern and efficient, much better than the buzzers of yore which only allowed you to stay within a small radius."
San Antonio, TX "The wait was well worth it. I thought it was clever for them to let you know via text when your table was ready; they said the wait was 45 min and 45 min later I received my text.
Memphis, TN "She then asked if we would like to be notified via text when our table is ready! How cool is that! We sat in the cafe sipping delicious coffee while we waited to be called to our table.."
Wondering What to Do with the Pagers?
Learn About Our Pager Buy-Back Program
Call Us Today: 1-800-705-1213 (Ext. 3 for Sales)