Avoid the Wait Together

January 30, 2015 by Phil  |  No Comments

Have you ever had this situation?  You’re going out with another couple, and one of you gets in-line for your party of 4 at the restaurant using NoWait.  You text them the wait time, but how can they keep up with the place in line?  Probably something like this:

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SMS Marketing Is the Next Big Thing

January 18, 2013 by Luke  |  No Comments

As the world races on faster and faster towards increased mobile connectivity, it seems that the Mobile media segment is developing ever new features and tools for customer engagement. Mobile is arguably the most important new communication medium, with mobile internet connectivity set to overtake desktop internet connectivity by 2014. Mobile Apps have all but taken over our lives, and now new potential mediums such as Augmented Reality and Google Glass are creeping into our lives. Yet in spite of such amazing technology developments, an existing technology that critics are suggesting is dead, SMS, is actually still proving it’s worth.

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NoWait and Ambur App Partner Up: Revolutionizing iPad Technology For Restaurants

October 15, 2012 by Monica  |  No Comments

With the new wave of iPad Apps coming into the restaurant market, an increasing number of them can give restaurants the edge to maximize patronage and productivity – enter NoWait to help restaurants seat guests faster and turn more tables. Our new partner, Ambur POS, is also utilizing the convenience of the iPad to revolutionize the traditional restaurant POS.

Ambur Logo

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How Three of America’s Best Restaurants Manage – or Mismanage – Their Long Waits

August 28, 2012 by NoWait  |  No Comments

Can you really have too much business? It sounds like a problem most of us would love to have, but the restaurant host is no stranger to the pains brought about by customer overload. Managing the wait is a tricky game, and different restaurants do it different ways. Some see great results, while others have angry customers venting their dissatisfaction on Yelp. So what separates the winners from the customer-losers? Let’s take a closer look at three restaurants and see how they manage.

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Unconventional Deep Dish: NoWait in Chicago for the NRA

August 16, 2012 by NoWait  |  No Comments

May is typically the month that the National Restaurant Association (NRA) holds an annual trade show in Chicago, and this past May the NoWait team made its second yearly appearance in the Windy City. The NRA show is a great event to meet customers, discover new technology products, and generally learn about the latest developments in the restaurant industry. It’s also an opportunity for the NoWait team to hit the streets of Chi-town and explore trends at local host stands.

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Waiting for a Table: A Casual Ethnography

May 2, 2012 by NoWait  |  No Comments

People hate to wait. No industry feels this more than the food service industry in which restaurant profit margins depend on the patience of hungry patrons. Unfortunately, it’s hard to control or predict what people will do when they hear, “It’ll be an hour wait for a table.” Parties must chose: flee to a less popular joint or bite the bullet and try to distract themselves from their rumbling stomachs. The method of distraction is critical to keeping frustrations low. So what do people do to pass the time, and how do restaurants aid the process? I was curious, so I went out to a popular local joint called Burgatory Bar and asked the waiting Friday-night diners what they were up to.

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